Amazon

Amazon account management

A well-kept account is the base for everything else. We handle setup, daily management and the moments when something goes wrong: a policy notice, a blocked ASIN, a suspension.

What it includes

  • Opening and configuring Seller Central and Vendor Central
  • Daily management of orders, feedback, notifications and performance
  • Opening and following up cases with Amazon support
  • Monitoring Account Health, policies and operating metrics
  • Action plans and support with reinstatement procedures
  • Management of account users and permissions

When it makes sense

  • You need to open the account and want the right settings from day one
  • You receive policy notices and are not sure how to handle them
  • The account has been suspended and you need an action plan
  • Nobody in-house has time to follow cases and metrics every day

What we need to start

  • A dedicated user on the account, or the company details to open one
  • The list of products and brands you sell
  • Any communication already received from Amazon

How we work

  1. 1

    Audit

    We review the account, permissions, metrics and any open issues.

  2. 2

    Priorities

    We order the work by risk and commercial impact.

  3. 3

    Management

    We handle activities and cases, keeping a record of every step.

  4. 4

    Report

    Each period you receive the account status and recommended actions.

Services that go with it

Amazon catalogue and SEO

Product listings, keyword research, parent/child variations and catalogue error fixes.

Learn more

First conversation

Not sure it fits your case?

Tell us about your account, catalogue or project and we will say where it makes sense to begin.

Write to us